Built for pet groomers, pet salons, and pet stylists
We turn the ringing phone into booked appointments while you focus on the dog.
We build receptionist and appointment booking systems for pet groomers that want more appointments, easier scheduling, and more consistent calendars without having to worry about answering the phone. We take the calls and book the appointments while you focus on what you love: the animals.
See If Your Shop Qualifies- free shop review
- no pressure
- takes less than 60 seconds
- 40+grooming salons helped
- 1,500+calls answered.
- $200ksaved from prevented missed calls
The Problem: You can’t groom a dog and answer the phone at the same time.
You know it. We know it. Here’s how big it actually is:
82%
of callers who can’t reach a business call a competitor next. For you, that’s the groomer down the street.
Source: CallRail consumer survey
58%
won’t leave a voicemail. That pet parent just books somewhere else.
Source: CallRail
43%
of calls come in outside business hours — after close, before open, mid-Sunday.
Source: CallRail
Our Solution: We handle answering the phones and booking appointments while you focus on the grooming.
Focus on what you love while we take care of the rest.
Receptionist:
Every call handled for every device. Our system answers all of your calls from your existing number. No transition, easy set-up, ready to go in 24 hours.
More Than Just Calls:
For inquiries or requests through email, dm, or text, we respond instantly to book appointments and answer any questions.
Review Automation:
Follow-up texts to customers after appointments to request a quick review. Positive reviews are then displayed online, boosting reputation and trust.
See how it looks and sounds.
See how our system looks with real customer interactions.
Phone call receptionist: How does it sound?
Tap any phone to hear a real call, start to finish.
Booking a Groom
First-time caller, doodle, no record on file — intake to booked appointment in one call.
Pricing Question
A caller asks about pricing for a 70-pound German Shepherd. Hear how the receptionist handles the question using the shop’s actual pricing and policies.
After-Hours Call
8:40 PM call, shop closed. Answered, booked for the morning, owner never touched the phone.
Text follow-up: A missed call becomes a text conversation that ends on your calendar — automatically.
Sunny Paws Grooming
Missed call
Today 1:20 PM
Hi! It’s Sunny Paws Grooming — we’re mid-groom, but I can get you booked right here.
Anything Saturday for a goldendoodle? Full groom
Saturday 11:30 AM just opened up — want it?
Perfect 🙌
Booked — Sat 11:30 AM
The Dapper Dog
Missed call
Today 4:45 PM
Hi, The Dapper Dog here — sorry we missed you!
Do you groom huskies? Big shedder 😅
We do — de-shed treatments are our specialty. Thursday 2:00 PM is open, should I book you in?
Yes! His name is Loki
Booked — Thu 2:00 PM
Built exactly how you need it: We fit into your systems — your systems don’t change for us.
You don’t have to put the clippers down to stop missing calls.
See If Your Shop QualifiesGetting started: Three steps, and most of the work is ours.
- 1
Tell us how your shop runs
One call: your services, prices, hours, policies, and exactly how you want bookings handled.
- 2
We build your receptionist
We train the agent on your shop and test it against real grooming scenarios before it ever touches your line.
- 3
Forward your number
Flip call forwarding on and every missed call gets answered and booked. Flipping it back off takes five minutes — more on that below.
Built for grooming: Trained on grooming calls, not a generic script.
Generic AI answering tools fall apart the first time someone asks whether a matted double coat costs extra. Ours is built for grooming shops specifically: breed and coat pricing, drop-off and pickup logistics, vaccine paperwork, add-ons, nervous first-timers, and the eternal “can you squeeze him in Saturday?”
The call examples above give you a quick feel for how it sounds in real conversations. The 15-minute intro call is just us learning how your shop runs — your call volume, your pricing, your booking software — so we can tell you honestly whether this is a fit. If it is, we’ll set up a full live demo from there.
What it handles: It works the phone. You work the dog.
What it handles
- Answers your line 24/7 — mid-groom, after close, weekends
- Missed-call text-back in seconds, so nobody sits in voicemail
- Books, reschedules, and confirms appointments in your calendar
- Two-way texting with clients, reminders included
- Pricing, services, vaccine and policy questions
- New-client intake: pet name, breed, coat, temperament notes
- Screens out spam and robocalls
What stays yours
- The grooming
- Your prices, your policies, which dogs you take
- Any call you want — pick up and the agent stays out of the way
- Your phone number and your client list, always
Common questions, straight answers.
Does it actually sound good on the phone?
Listen to the real call examples above for a quick preview. The intro call is where we learn how your shop runs and tell you whether it’s a fit — and if it is, we’ll set you up with a full live demo so you can test it yourself.
What does it cost?
A flat monthly rate based on your call volume — we quote it in writing once we understand your shop. No contracts, no per-minute surprises, no setup-fee games. If the math doesn’t obviously beat what missed calls cost you, don’t buy it.
What happens when a caller needs a real person?
It hands off. Callers can always ask for you — the agent transfers the call or takes a message and texts you immediately, whichever you prefer.
I already have online booking. Why would I need this?
Online booking converts the people who were already going to book online. Callers are different — pricing questions, special requests, anxious first-timers — and when nobody answers, they call the next shop. This catches those.
How fast can I be live?
About a week, and most of that is us: one onboarding call, then we build and test your agent before your line ever forwards.
Will clients know they’re talking to an AI?
If they ask, it tells them — no games. Most callers just notice their call got answered and their appointment got booked. You can hear it for yourself in the call examples above.
What if I want out?
Un-forward your number — about five minutes, no exit call, month to month. That’s the whole process.
Our guarantee: It’s a light switch.
Noble & Lee runs on simple call forwarding from a number you own the whole time. If it’s not for you, un-forward it yourself — about five minutes, and everything’s back exactly the way it was. No contract to exit, no retention call.
- Month to month — cancel by text
- Your number never moves
- Un-forward in ~5 minutes